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Restoring Files

This guide explains how to restore files and folders from SalvageData Backup.

When should you restore?

Common scenarios: - Accidentally deleted a file - File was overwritten - System crash - Ransomware or malware incident

Important safety note

If you suspect ransomware or malware: - Do NOT restore files to their original location - Always restore to a new folder - Contact SalvageData support if unsure

Restore workflow

Step 1: Open the restore wizard

  1. Open SalvageData Backup
  2. Select Restore
  3. Choose the appropriate Storage Vault

Step 2: Select backup snapshot

  1. Choose a Protected Item
  2. Select a snapshot date:
  3. Latest (default)
  4. Older snapshot (for previous versions)

Step 3: Select files and folders

  • Browse folders manually, or
  • Use search to locate specific files

You can restore: - Individual files - Entire folders - Full protected items

Step 4: Choose restore destination

You will be prompted to choose where restored files go:

  • Restore to a new folder
  • Restore to desktop or external drive

Advanced option

  • Restore to original location (only if safe)

Step 5: Start restore

  1. Confirm restore settings
  2. Click Start Restore
  3. Leave the computer powered on

Restore progress will be displayed in the app.

Restore performance notes

  • Large restores may take time
  • Ensure sufficient free disk space
  • Restoring many small files can be slower than a few large files

After restore completes

  • Verify restored files
  • Confirm file integrity
  • If restoring after malware, scan restored files before use

Common restore issues

Restore is slow

  • Internet speed affects restore performance
  • Try restoring to local disk first

File not found

  • Check older snapshots
  • Confirm the correct protected item was selected

Restore failed

  • Restart the app and retry
  • Contact support with the error message