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SalvageData Backup Help

Welcome to SalvageData Backup, your secure, automated cloud backup service for personal computers.

This help center explains how to install, use, and restore your backups, as well as how billing and device limits work.

What SalvageData Backup does

SalvageData Backup automatically protects your important personal files, including:

  • Documents
  • Desktop files
  • Pictures
  • Selected user folders

Backups run quietly in the background and upload only new or changed data.

What this service is (and is not)

✅ Designed for: - Personal files - Everyday documents - Protection from accidental deletion and ransomware

❌ Not designed for: - Operating system files - Applications or installers - Large media libraries (movies, ISO files) - Virtual machines or system images

This keeps backups fast, reliable, and affordable.

Getting started (5 minutes)

  1. Install the backup agent for your computer
  2. Sign in using your account email and password
  3. Run your first backup
  4. Leave your computer on — backups run automatically after that

👉 Start here: - Install on Windows - Install on macOS

Common tasks

Need help?

If something doesn’t look right, visit: - Troubleshooting - Contact Support

When contacting support, include: - Your account email - Your operating system - A screenshot of the issue (if applicable)