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Installing SalvageData Backup on macOS

This guide explains how to install and verify SalvageData Backup on macOS.

System requirements

  • Supported macOS version
  • Active internet connection
  • Administrator permissions

Step 1: Download the installer

  1. Log in to the backup portal: https://backup.salvagedata.com
  2. Download the macOS Backup Agent installer (.pkg).

Step 2: Install the agent

  1. Double-click the .pkg file.
  2. Follow the installer prompts.
  3. Enter your macOS administrator password if requested.

Step 3: Allow security permissions (if prompted)

macOS may display security prompts during or after installation.

If macOS blocks the installer

  1. Open System Settings
  2. Go to Privacy & Security
  3. Under Security, click Allow Anyway
  4. Re-run the installer if required

File access permissions

If prompted, allow access to: - Files and folders - Desktop, Documents, Downloads (as applicable)

These permissions are required for backups to function correctly.

Step 4: Sign in to the backup app

  1. Open SalvageData Backup from Applications.
  2. Sign in using:
  3. Username / Email
  4. Password provided to you

Step 5: Verify backup configuration

After login, confirm:

  • A Storage Vault is already selected
  • A Protected Item exists
  • A backup schedule is enabled

These are configured automatically based on your plan.

Step 6: Run your first backup

  1. Select the protected item.
  2. Click Run backup now.
  3. Keep the Mac powered on and connected to the internet.

Notes and tips

  • The first backup may take longer than subsequent backups.
  • Laptops should be plugged in for best performance.
  • Backups continue to run in the background.

Common issues

Permission denied errors

If backups fail due to permission issues: - Reopen System Settings → Privacy & Security - Confirm SalvageData Backup has file access permissions

App will not open

  • Confirm the installer completed successfully
  • Restart your Mac and try again